Sentara Health joins HealthSnapRead the announcement →

Care between visits, filed in your record.

The most common question a prospect asks is what actually reaches the chart. This page answers it end to end — what travels, where it lands, and who checks it on the way.

Two clinicians reviewing a patient record together on screen

From an out-of-range reading to a filed charge.

From the alert to the encounter

  1. An alert firesA reading crosses its threshold. A navigator acts on it and documents the work.
  2. The note is reviewedChecked before it reaches your record — every note, not a sample of them.
  3. Vitals and note file to the encounterBoth land in a unique encounter in the patient’s record — not in a vendor portal.
  4. Your providers review it thereAll the vitals and documentation, inside the encounter.

Charges file to the same encounterThe billing support drops against the documentation your providers just reviewed — one place, organized for any audit.

80+ EHRs with bi-directional interfaces (acute and ambulatory)

Notes land in the right encounter, and charges ensure full visibility and compliant documentation directly in your EHR.

Three patents cover the revenue-cycle work behind it.

Intelligence that cannot write back into the record is a demonstration, not a platform.

What travels, and where it lands

WhatWhere it landsChecked by
Device readings — blood pressure, weight, glucose, pulse oximetryA unique encounter in the patient’s record, not a vendor portalTransmitted by the device itself, over its own cellular connection
The clinical note a navigator writes against an alertThe same encounter as the readings it refers toChecked against documentation and compliance standards before it reaches your record — every note, not a sample
The charge that follows the documentationThe same encounter again, so the charge and its evidence sit togetherIt drops against documentation your own providers have already reviewed

Readings arrive from the device over 4G LTE, so nothing depends on a patient pairing a phone or installing an app. What the interface consumes FROM your record, and the transport and message specification for a named EHR, are covered in a technical review — see below.

The shape of an integration here

True of the platform rather than of any one EHR.

  • Bi-directional, across 80+ EHRs

    Acute and ambulatory, on one platform. Epic, Cerner and athenahealth are the three most asked about.

  • One encounter, not three

    Readings, documentation and charges file to the same encounter, which is what makes the record auditable after the fact.

  • Reviewed before it files

    Every note is checked against documentation and compliance standards on its way to your chart. That review is the reason this can be deployed without adding chart noise.

  • No patient-side integration

    Cellular devices transmit on their own. There is no app to support, no pairing step, and no smartphone requirement to exclude a population.

Three patents cover the revenue-cycle automation and data aggregation behind this.

HITRUST R2 Certified

What your security review will ask for

HITRUST R2 certified, renewed 2025 — the third renewal. HIPAA-compliant and interoperable. The trust center carries the current posture, subprocessors and questionnaire responses.

Open the trust center

Bring your integration analyst to the call.

The interface specification for your EHR, and what we consume from your record, are a conversation with our engineers rather than a page on a website.

Book a technical review